Privacy notice

🔒 Privacy Notice

 

 

Effective Date: 02.06.2021
Last Updated: 01.05.2025

At ROIDSMART.COM, your privacy is our priority. This Privacy Notice outlines how we collect, use, protect, and share your personal information when you interact with our website, place orders, or communicate with our team.

1. Information We Collect

We may collect the following types of personal data:

  • Identity & Contact Information: Name, email address, phone number, shipping/billing address.

  • Account Information: Email, password, wholesale or retail status.

  • Order & Payment Information: Items purchased, payment method

  • Technical Data: IP address, device/browser info, cookies, and usage analytics.

  • Communication Data: Inquiries via email, contact forms, WhatsApp, Telegram, or chat.

2. How We Use Your Information

We use your data to:

  • Process and ship your orders

  • Manage your account (retail or wholesale)

  • Provide customer support

  • Send order confirmations, tracking numbers, and updates

  • Improve our services and site functionality

  • Send you offers or updates (only with your consent)

3. How We Protect Your Data

We implement a range of security measures to keep your data safe:

  • SSL encryption for data transmission

  • Limited access to personal data

  • Secure internal systems and third-party services

4. Sharing Your Data

We do not sell your personal information.
We may share your data only with:

  • Shipping carriers (to deliver your order)

  • Payment processors (to securely process transactions)

  • CRM and email tools (for order management and communication)

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to marketing emails at any time

  • Request a copy of the data we store about you

To exercise these rights, contact us at info@roidsmart.com

6. Cookies

We use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve performance

You can manage cookie settings through your browser at any time.

7. Data Retention

We retain your data only as long as needed for legitimate business purposes, including fulfilling orders and complying with legal obligations.

8. International Users

If you're accessing our website from outside the USA, note that your data may be processed and stored in the United States.

9. Changes to This Policy

We may update this Privacy Notice from time to time. All changes will be posted on this page with the updated effective date.

📩 Contact Us

If you have any questions or concerns about this Privacy Notice or your data, contact us at:
📧 info@roidsmart.com
📞 WhatsApp/Telegram (via website)